Is it safe to use my credit card
on-line?
Absolutely. All transactions are completed on a secure server.
This secure server encrypts your personal information to make
on-line credit card usage as reliable and safe.
Need to make a return or exchange?
We accept any return for any reason as long as the item is in
its original condition and is returned within 30 days of
purchase with a receipt.
YOU MUST INCLUDE YOUR RECEIPT.
Will I get a receipt with a confirmation after I’ve
placed my order?
After your order is processed, you’ll get a confirmation e-mail
that will provide information on your order.
What if a product is sold out?
Should an item sell out, you will be notified via e-mail that
your product is on backorder. It is extremely important that you
include a valid e-mail when ordering.
What are my payment choices?
We are glad to accept
MasterCard and
Visa.
Sorry, we don’t accept C.O.D. orders.
When will you charge my credit card?
We’ll charge your credit card once your order is processed.
How do I know what size of clothes to order?
Generally, our shirts have a casual, non-tailored fit; so if you
order your usual size you should be okay. Of course, if you need
to exchange an item for a different size, you can as long as the
item is still in stock.
How much is shipping?
Shipping costs are included in the price of each item. You are
responsible for shipping costs should you return an item. We
suggest that you insure your shipment for your own protection
when sending something back to us. You will not be charged an
additional shipping charge when we ship an exchange to you.
Where do I ship my returned items for refund or exchange?
To send back merchandise for a return or exchange, please
package it securely and ship it to:
The Management Advantage
P.O. Box 790
Smiths Station, Alabama 36877.
Be sure to use the mailing label that was enclosed in the
original shipment.
YOU MUST INCLUDE YOUR RECEIPT.
What is a back-order?
When you order an item and it’s out of stock, we’ll ship it to
you as soon as possible.
How will my order be shipped?
We will ship your order via U.S. Mail or UPS Ground Service as
quickly as possible, usually within 48 hours. High order volume
periods can delay items. Some items such as shirts and videos
can take up to four weeks for delivery. It is important to keep
this in mind when shopping for holiday gifts or special
occasions. When you order an item and it’s out of stock or
back-ordered, we’ll ship it to you as soon as possible.
RETURNS & EXCHANGES
Our return policy is easy. Within 30 days of receipt of your
order, you may return or exchange any item in its original
condition, to the same address it was shipped from and we will
replace it or reimburse you in the same form as your original
payment. Be sure to use the mailing label that was enclosed in
the original shipment. YOU MUST INCLUDE YOUR RECEIPT.
TAX ISSUES
You will find The Management Advantage headquarters in Valley,
Alabama. We are required to collect taxes on shipments sent to
states where we have either an office or employee. Therefore, we
will only charge sales tax for orders from the state of Alabama.
Policies are subject to change according to our discretion.
Check this page for up-to-date changes.
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